Important message about the worldwide COVID-19 situation:
on behalf of everyone at Pawtime®, our hearts go out to all those impacted by COVID-19. As always we are focused on the health and safety of our employees, customers and their lovely dogs. Pawtime® is a small family owned business and we are shipping orders normally. Please be assured that as individuals we are all practicing social distancing, frequently washing our hands, frequently sanitizing our equipment, and making sure the products we ship are clean and safe.
Due to these security measures, which currently take place everywhere internationally at all companies, there are delays in the delivery of our packages. We guarantee that you will receive your parcel - if your parcel is affected by a delay, we kindly ask for your understanding.
Our estimated shipping time is 12-25 business days after it is dispatched from our warehouse.
Most orders are dispatched within 3 business days. In peak periods, please allow up to 8 business days for dispatch.
Thank you for trusting us with your business! Please don't hesitate to contact our support team at Support@Pawtime.co, for help with your order.
*All shipping times exclude clearance/customs delays.